The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is changing the casino industry by improving operational productivity and refining customer encounters. In 2023, a study by Deloitte highlighted that AI systems could raise revenue by up to 30% for casinos that efficiently utilize them. AI is being utilized for various applications, including customer support, game development, and fraud identification. One remarkable case is the application of AI bots for customer support. These chatbots can manage questions ⁄7, offering immediate responses to players. For example, the Venetian Resort in Las Vegas has implemented AI chatbots to assist guests with appointments and gaming data. You can discover…